Language:
VP, Client Expansion
Remote - Canada or U.S.
Opportunity Snapshot
Turn Strategic Client Relationships into Measurable Revenue Expansion
show more…
X
Turn Strategic Client Relationships into Measurable Revenue Expansion

Are you a consultative sales leader who sees untapped opportunity where others see account maintenance? Are you energized by uncovering unmet client needs, building new executive relationships, and dramatically increasing wallet share within existing accounts?

As VP, Client Expansion & Cross-Sell Leader, you will own the mission of accelerating revenue and gross profit growth across an established client portfolio. Rather than pursuing new logos, you will focus on identifying, developing, and closing opportunities for additional products, services, technology solutions, and strategic partnerships within existing customer relationships.

In this highly visible leadership role, you'll partner closely with executives, account teams, operations, product leaders, and client stakeholders to expand relationships and create long-term value for both clients and the organization.

  • Drive significant revenue growth from existing accounts through strategic cross-sell and upsell initiatives
  • Build relationships beyond current contacts, expanding engagement across multiple departments and decision-makers
  • Identify unmet business needs and align solutions that deliver measurable outcomes
  • Sell consultatively to C-suite executives, including CEOs, CFOs, CHROs, and other senior functional leaders
  • Develop and execute comprehensive account expansion strategies for key enterprise clients
  • Collaborate across product, technology, operations, marketing, and leadership teams to pursue growth opportunities

This role is ideal for a sales executive with a "land and expand" mindset who believes a strong client relationship is only the beginning of the opportunity.

show less…
 
Your Qualifications
If this opportunity excites you and you possess the following qualifications, we'd love to hear from you!
show more…
X

If this opportunity excites you and you possess the following qualifications, we'd love to hear from you:

  • 5+ years of success in enterprise B2B sales, account expansion, strategic accounts, or business development
  • Proven track record of growing revenue within existing client accounts
  • Demonstrated experience selling multiple products, services, or solutions into the same customer base
  • Experience developing executive-level relationships and leading business discussions with senior decision-makers
  • Success navigating complex organizations with multiple stakeholders, departments, or locations
  • Strong consultative selling and business problem-solving capabilities
  • Ability to build and maintain long-term pipelines and manage opportunities that may develop over 12-24+ months
  • Strong business acumen with knowledge of revenue growth, profitability, pricing strategies, and ROI

Preferred, but not required:

  • Experience in organizations offering a combination of technology/SaaS solutions and professional services
  • Background managing large enterprise accounts with complex buying processes
  • Formal account planning and strategic account management experience
  • Experience leading cross-functional growth initiatives across internal teams
show less…
The Role
Drive Expansion, Increase Wallet Share, and Maximize Client Value
show more…
X
Drive Expansion, Increase Wallet Share, and Maximize Client Value

Reporting to executive leadership, the VP, Client Expansion & Cross-Sell Leader will be responsible for driving revenue growth by uncovering and pursuing opportunities within existing customer relationships. This individual will combine executive presence, commercial curiosity, consultative selling expertise, and disciplined account planning to increase client spend and deepen strategic partnerships.

Key responsibilities include:

  • Develop and execute comprehensive expansion strategies for strategic customer accounts
  • Identify opportunities to introduce new products, services, technology solutions, and capabilities to existing clients
  • Conduct discovery conversations to uncover unmet business challenges and emerging client needs
  • Expand relationships beyond existing contacts and establish credibility with senior executive stakeholders
  • Evaluate competitor penetration and identify opportunities to consolidate additional client spend
  • Create and maintain documented account growth plans for key strategic accounts
  • Mobilize internal resources across product, technology, operations, marketing, and leadership teams to support expansion opportunities
  • Build and manage a robust pipeline of cross-sell and upsell opportunities
  • Present compelling business cases focused on outcomes, ROI, and strategic value rather than product features
  • Track and improve revenue growth, gross profit contribution, and client penetration metrics across the account portfolio
  • Maintain a disciplined approach to long-cycle opportunities and complex enterprise sales processes
  • Continuously assess where client relationships are underpenetrated and develop strategies to increase wallet share
  • Serve as a strategic growth partner to clients while driving measurable business results

Success in This Role Will Be Measured By:

  • Existing client revenue expansion
  • Cross-sell and upsell revenue growth
  • Revenue generated from new offerings within existing accounts
  • Growth in average revenue per strategic account
  • Increased gross profit contribution
  • Expansion into additional buying centers and departments
  • Strength and depth of executive-level relationships
  • Pipeline coverage for expansion opportunities
  • Percentage of strategic accounts with documented growth plans

The Ideal Candidate

This role is not designed for someone who simply maintains customer relationships.

The ideal executive has a proven history of taking established accounts and significantly increasing revenue, profitability, and strategic value. They approach every client engagement with curiosity and purpose, consistently asking:

  • What additional challenges can we help solve?
  • Where are we underpenetrated?
  • What are they purchasing elsewhere that we could provide?
  • Which stakeholders have yet to engage with us?
  • How can we become a larger strategic partner to this organization?

In short, you see a $5 million customer as a future $10 million customer and know how to make that vision a reality.

This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

show less…
Engage2Excel, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.