X
Great role for a proven manager or a lead who's ready to step up to management
If you're a top-notch help desk manager or lead with proven technical and customer support skills and the ability to train, manage and support a global team, the newly added role of Help Desk Manager offers you some compelling advantages. You will:
- Play a key role in integrating three help desk teams located in the U.S., Canada and India, shaping them into one cohesive unit. Quick question for you - click here
- Join us at an exciting time. In addition to integrating teams, we are deploying a new ticketing system and tools including Microsoft Intune.
- Be exposed to and learn new technologies, such VMware. No one is pigeonholed at Engage2Excel and there are ample learning opportunities.
- Showcase your potential to take on additional responsibilities and advance. Our growing IT organization is dedicated to creating opportunities for strong performers.
- Earn competitive compensation and benefits within a cohesive, tight-knit culture built on transparency and mutual respect.
This is a
hybrid role, located in the greater Chicagoland area. The ideal candidate will be able to come into our Chicago location as needed (typically, a few times per month). We may also consider outstanding remote candidates outside of the Chicago area.
Engage2Excel helps human resources organizations create unique candidate and employee experiences from pre-hire to retirement. We know that engaging workplace experiences are essential for motivating employees to care more, work smarter and stay longer. We understand what employees really want because we look at the entire employee lifecycle through a scientific lens. We help more than 3,000 client partners in 100+ countries around the world leverage employee engagement to increase competitive advantage and improve bottom-line results. When in-office, you'll work at Hinda Incentives warehouse and offices.
show less…