Please note that this position is
no longer available.
If you would like to be considered for similar opportunities now or in the future, feel free to apply and/or set up a notifier for yourself.
Client Support Coordinator I (AD129A)
KA - Bengaluru
Engage2Excel is actively looking for a dynamic person to join our Contact Center team in Bangalore. We are always on the lookout for motivated candidates who enjoy providing quality customer service in addition to ideas with a collaborative environment to maximize effectiveness. We rely on open-minded individuals, who will bring value to our organization. We offer a creative and enthusiastic work environment to encourage the open exchange of ideas and forward-thinking initiatives. If you believe this is you, we want you on board!
MAJOR RESPONSIBILITIES/DUTIES:
- Assisting customers, receiving and processing requests based on designated program specifications via phone and/or our ticketing systems.
- Interact with customers to provide information and/or technical assistance in response to inquiries about their accounts, orders, websites, products, shipping instructions, and more.
- Coordinate shipment and returns.
- May perform other clerical duties such as writing letters, printing, filling and folding, etc.
WHAT'S IN IT FOR YOU?
- Become part of a group, which works in a highly creative environment where unity and teamwork are at the core of all operations.
- Be a part of a rapidly growing group and a positive environment.
WHAT TO BRING TO THE TABLE:
- Experience: 6 months to one year experience in a customer service environment;
- Ability in common business applications (i.e. Microsoft Word, Excel, Outlook);
- Excellent typing skills and the ability to multi-task;
- Ability to work in a fast-paced environment;
- Time-management and organization skills;
- Very good analytical skills and problem-solving abilities;
- Critical decision making, judgment, autonomy;
- Customer-oriented, tactfulness, and courtesy;
- You demonstrate a positive “can do” attitude and a flexible approach;
- Excellent verbal and written communication skills;
- Must be available at least 1 Saturday every second week.
This is an exceptional opportunity, for the right person, to work for a great company that offers leading recognition solutions with a full range of benefits.
Job Types: Full-time, Permanent (8 hours per day)
Other Benefits:
Company organized ongoing social activities, offer a complete group insurance plan, work-life balance, flexible PTO, sick days, ongoing training & development programs, Employee and Family Assistance Program, Parental Insurance Plan, on-site parking, casual dress code, and many more.
** Only selected applications that meet the requirements of the role will be contacted **
Engage2Excel is actively looking for a dynamic person to join our Contact Center team in Bangalore. We are always on the lookout for motivated candidates who enjoy providing quality customer service in addition to ideas with a collaborative environment to maximize effectiveness. We rely on open-minded individuals, who will bring value to our organization. We offer a creative and enthusiastic work environment to encourage the open exchange of ideas and forward-thinking initiatives. If you believe this is you, we want you on board!
MAJOR RESPONSIBILITIES/DUTIES:
- Assisting customers, receiving and processing requests based on designated program specifications via phone and/or our ticketing systems.
- Interact with customers to provide information and/or technical assistance in response to inquiries about their accounts, orders, websites, products, shipping instructions, and more.
- Coordinate shipment and returns.
- May perform other clerical duties such as writing letters, printing, filling and folding, etc.
WHAT'S IN IT FOR YOU?
- Become part of a group, which works in a highly creative environment where unity and teamwork are at the core of all operations.
- Be a part of a rapidly growing group and a positive environment.
WHAT TO BRING TO THE TABLE:
- Experience: 6 months to one year experience in a customer service environment;
- Ability in common business applications (i.e. Microsoft Word, Excel, Outlook);
- Excellent typing skills and the ability to multi-task;
- Ability to work in a fast-paced environment;
- Time-management and organization skills;
- Very good analytical skills and problem-solving abilities;
- Critical decision making, judgment, autonomy;
- Customer-oriented, tactfulness, and courtesy;
- You demonstrate a positive “can do” attitude and a flexible approach;
- Excellent verbal and written communication skills;
- Must be available at least 1 Saturday every second week.
This is an exceptional opportunity, for the right person, to work for a great company that offers leading recognition solutions with a full range of benefits.
Job Types: Full-time, Permanent (8 hours per day)
Other Benefits:
Company organized ongoing social activities, offer a complete group insurance plan, work-life balance, flexible PTO, sick days, ongoing training & development programs, Employee and Family Assistance Program, Parental Insurance Plan, on-site parking, casual dress code, and many more.
** Only selected applications that meet the requirements of the role will be contacted ** 
