Engage2Excel, Inc. Career Opportunities
Client Success Manager
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Job Purpose
The Client Success Manager role at Engage2Excel is the primary client-facing role expected to manage the relationship and ensure strategic alignment and best value for the product being supported.  The role should always be striving to be the trusted advisor on the account make sure that all internal teams are delivering as expected by the client and that the revenue stream is preserved and grows.  They will be the primary communication and relationship point to the client and is expected to translate customer requirements with insight and thoroughness of impact by researching and with a depth of knowledge on the tool and the configuration that is specific to the client. 
Key Responsibilities
Qualifications
Individuals should have a minimum of three years of client-facing experience in a fast-paced consulting, strategic or technology-based role supporting the building of strong client relationships, ensuring the tools and services have been delivered as expected by their clients and consulting and advising them for the future. Must have the ability to travel 25% of the time and have the demonstrated ability to grow an account.  Preferred candidates would have would 7+ years’ experience doing the above but with some of the largest organizations across the globe and the ability to show strong growth within their client base.  Individuals with knowledge of reward and recognition programs is preferred but not required. Bachelor’s Degree Required or equivalent strong work experience with Master’s Preferred.

Desired Behaviors  Desired Outcomes Working Conditions Physical Requirements  
 
Job Purpose
The Client Success Manager role at Engage2Excel is the primary client-facing role expected to manage the relationship and ensure strategic alignment and best value for the product being supported.  The role should always be striving to be the trusted advisor on the account make sure that all internal teams are delivering as expected by the client and that the revenue stream is preserved and grows.  They will be the primary communication and relationship point to the client and is expected to translate customer requirements with insight and thoroughness of impact by researching and with a depth of knowledge on the tool and the configuration that is specific to the client. 
Key Responsibilities
Qualifications
Individuals should have a minimum of three years of client-facing experience in a fast-paced consulting, strategic or technology-based role supporting the building of strong client relationships, ensuring the tools and services have been delivered as expected by their clients and consulting and advising them for the future. Must have the ability to travel 25% of the time and have the demonstrated ability to grow an account.  Preferred candidates would have would 7+ years’ experience doing the above but with some of the largest organizations across the globe and the ability to show strong growth within their client base.  Individuals with knowledge of reward and recognition programs is preferred but not required. Bachelor’s Degree Required or equivalent strong work experience with Master’s Preferred.

Desired Behaviors  Desired Outcomes Working Conditions Physical Requirements  
 
Engage2Excel, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability.
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