Product Manager- Consumer Loyalty
IL - Chicago
Do you get excited about creating exceptional, irresistible user experiences? Hinda Incentives is seeking a seasoned product manager to join its growing team and improve its consumer loyalty and sales incentives platform as part of its mission to engage, inspire, and reward customers and employees.
The ideal candidate will have experience collaborating effectively with members of product management and software development teams while demonstrating superior product leadership to solve market challenges. Experience in agile and lean delivery methodologies is desired. You will be confident in setting direction and priorities and will be accountable for driving commercial results.
About Hinda:
Hinda Incentives, a division of E2E Group, provides consumer and workforce solutions to engage, inspire, and reward customers and employees. Its consumer loyalty programs represent one of the most important marketing tools for companies to acquire, engage, grow, and retain customers. Hinda’s loyalty solutions allow companies to put engaging reward offerings front and center with customers every day. However, Hinda is more than just a rewards company! Hinda Incentives consults with organizations to develop a strategy, create effective campaigns, and enable technology to power the program and report on the results. Hinda’s Sales Incentive programs help teams exceed their business goals and achieve success by removing roadblocks and creating incentives that motivate top performers and the middle tier of the salesforce.
Responsibilities:
- Own the execution of the offering strategy for the consumer loyalty market segment, as well as sales incentives
- Analyze market opportunities via feedback from industry analysts, existing customers, prospects, and potential evaluators and help prioritize features and functionality within the offering
- Outline competitors’ SWOT, feature differences, and market impact
- Gather and write product requirements and then break down those requirements into user stories
- Negotiate with development regarding release capacity, making the necessary trade-offs between capability and schedule
- Collaborate with the SVP of Product and other team members such as product managers, business analysts, UX Designers, and Creative resources to deliver high-quality, on-time solutions
- In conjunction with UX, conduct user research and evaluate user feedback as needed
Requirements:
Some words that describe you are: confident, tenacious, self-directed, ambitious, and passionate. You build great relationships, have a strong business acumen, and have a track record for following through on your commitments to your stakeholders.
Required Qualifications:
- Bachelor’s Degree
- At least eight (8) years of experience as a product manager
- Experience in a platform and/or device-driven environment, especially e-commerce
- Exceptional written and verbal communication skills
- Experience working with Google Analytics
- Knowledge of Enterprise software practices and an understanding of Cloud-based offerings
- Enjoys working in a fast-paced environment
Preferred Qualifications:
- Experience with consumer loyalty and/or sales incentive programs
- Experience in organizations with an indirect sales channel, selling through value-added resellers
- Experience working with customers in the financial sector
- Knowledge and implementation of Design Thinking
- Pragmatic Marketing certification
Keywords: #SDLC #productmanagement #SaaS #Cloud
Do you get excited about creating exceptional, irresistible user experiences? Hinda Incentives is seeking a seasoned product manager to join its growing team and improve its consumer loyalty and sales incentives platform as part of its mission to engage, inspire, and reward customers and employees.
The ideal candidate will have experience collaborating effectively with members of product management and software development teams while demonstrating superior product leadership to solve market challenges. Experience in agile and lean delivery methodologies is desired. You will be confident in setting direction and priorities and will be accountable for driving commercial results.
About Hinda:
Hinda Incentives, a division of E2E Group, provides consumer and workforce solutions to engage, inspire, and reward customers and employees. Its consumer loyalty programs represent one of the most important marketing tools for companies to acquire, engage, grow, and retain customers. Hinda’s loyalty solutions allow companies to put engaging reward offerings front and center with customers every day. However, Hinda is more than just a rewards company! Hinda Incentives consults with organizations to develop a strategy, create effective campaigns, and enable technology to power the program and report on the results. Hinda’s Sales Incentive programs help teams exceed their business goals and achieve success by removing roadblocks and creating incentives that motivate top performers and the middle tier of the salesforce.
Responsibilities:
- Own the execution of the offering strategy for the consumer loyalty market segment, as well as sales incentives
- Analyze market opportunities via feedback from industry analysts, existing customers, prospects, and potential evaluators and help prioritize features and functionality within the offering
- Outline competitors’ SWOT, feature differences, and market impact
- Gather and write product requirements and then break down those requirements into user stories
- Negotiate with development regarding release capacity, making the necessary trade-offs between capability and schedule
- Collaborate with the SVP of Product and other team members such as product managers, business analysts, UX Designers, and Creative resources to deliver high-quality, on-time solutions
- In conjunction with UX, conduct user research and evaluate user feedback as needed
Requirements:
Some words that describe you are: confident, tenacious, self-directed, ambitious, and passionate. You build great relationships, have a strong business acumen, and have a track record for following through on your commitments to your stakeholders.
Required Qualifications:
- Bachelor’s Degree
- At least eight (8) years of experience as a product manager
- Experience in a platform and/or device-driven environment, especially e-commerce
- Exceptional written and verbal communication skills
- Experience working with Google Analytics
- Knowledge of Enterprise software practices and an understanding of Cloud-based offerings
- Enjoys working in a fast-paced environment
Preferred Qualifications:
- Experience with consumer loyalty and/or sales incentive programs
- Experience in organizations with an indirect sales channel, selling through value-added resellers
- Experience working with customers in the financial sector
- Knowledge and implementation of Design Thinking
- Pragmatic Marketing certification
Keywords: #SDLC #productmanagement #SaaS #Cloud